Mobile Location:
3610 Springhill Memorial Dr N
Mobile, AL 36608

Eastern Shore Location:
101 US HWY 90
Daphne, AL  36526




Patient Satisfaction Survey
Alabama Orthopaedic Clinic, P.C.

 To assure we provide you with the highest level of service, we would appreciate your feedback. Please answer the following questions regarding our services. You can fill it out and submit it right here online. There will be three categories: General, AOC Staff, and Overall. Thank you.
General Information
Date
mm/dd/yy
Who is your physician?
How did you hear about us?
If other, please explain:
Did you find our office location convenient?
Comment:
Did we have adequate parking available?
Comment:
Please rate the appearance of our waiting room.
Comment:
AOC Staff
Please select the number that best describes your response.
1 - Never
2 - Not all of the time 
3 - Sometimes 
4 - Most of the time  
5 - Always
N/A - Not Applicable.     
 
Did our receptionist answer your call in a timely and friendly manner?
Comment:
Were you able to schedule an appointment in a timely manner?
Comment:
Did you find the front desk staff to be courteous and helpful?
Comment:
Did you have to wait an extended period of time upon arrival at our office to see your physician?
Comment:
Was the nursing staff responsive and considerate of your needs?
Comment:
Was the x-ray staff courteous & responsive to your needs?
Comment:
Did your physician treat you with dignity and respect?
Comment:
Did your physician carefully explain diagnosis, treatment and follow-up instructions to you?
Comment:
Did your physician spend adequate time with you during your visit?
Comment:
Did our Business Office properly assist you in handling payment of your account?
If no, please explain:
Was our Business Office Representative professional and courteous in handling your needs?
If no, please explain:
Overall
Do you believe you received the highest quality of care from your physician?
Comment:
How would you rate your overall experience and quality of care provided by AOC?
Comment:
Would you recommend AOC to your family and friends?
If no, please explain:
Do you have any recommendations on how we might serve you better?
Optional Information
Name:
Address:
Phone:
May we contact you?
Do you have an email address?
email:
 example: yourname@domain.com